Privacy Policy

At Ingrey Lets, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website.

1. Who We Are

Ingrey Lets is a property letting and management company based in the UK. For the purpose of data protection laws, we are the "data controller" of the personal data you provide to us.

2. Information We Collect

We may collect and process the following data:

Personal identification information: name, email address, phone number, and postal address.
Property-related information: enquiries about rentals, maintenance requests, or applications.
Website usage information: including IP address, browser type, and details about your visit.
Marketing preferences: how you wish to be contacted.

3. How We Use Your Information

We use your data to:

Respond to your enquiries or requests.
Manage property applications and tenancy agreements.
Provide property management services.
Improve our website and user experience.
Send marketing communications (with your consent).

4. Legal Basis for Processing

We only process your personal data where there is a legal basis to do so, such as:

Performance of a contract (e.g. tenancy agreements).
Legal obligations (e.g. compliance with letting laws).
Legitimate interests (e.g. property management).
Consent (e.g. sending marketing emails – you may withdraw consent at any time).

5. How We Store Your Data

Your personal information is stored securely on our systems and we take appropriate measures to protect it. We retain your data only as long as necessary for the purposes outlined above or to comply with legal obligations.

6. Sharing Your Data

We do not sell or rent your data. We may share it with:

Service providers working on our behalf (e.g. maintenance contractors, referencing agencies).
Legal or regulatory authorities where required.
Third parties with your explicit consent.

7. Your Data Protection Rights

You have rights under UK GDPR, including the right to:

Access your personal data.
Request correction or deletion.
Object to or restrict processing.
Data portability (in certain cases).
Lodge a complaint with the ICO.

To exercise these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to enhance your browsing experience. You can modify your cookie settings through your browser at any time.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

10. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Ingrey Lets

Email: admin@jbmpropertymanagement.co.uk
Phone: 07853278365